specifications: [[item.skuinfo]]
price: [[item.currency]][[item.price]]
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CIVPOWER specializes in providing modern people with convenient and efficient technology products, ensuring users have more convenience and fun in their fast-paced lives. Each CIVPOWER product is carefully designed, focusing on details and quality, and committed to bringing customers an unparalleled experience. Let's open a new chapter of technology and life together, and feel the infinite possibilities CIVPOWER offers!
For the sync issue, please follow these steps for pairing: 1. Activate Bluetooth settings: Settings - Bluetooth - Turn on. 2. Place the earbuds in the charging case and open the lid. Click the "Connect with Cloud" pop-up window on your phone, then long-press the sync button until the green light blinks, usually 5-10 seconds. 3. Click the "Finish" button (headset name) in the pop-up window.
Please note the following tips for pairing: 1. The lid of the charging case needs to be open during the pairing process. Do not repeatedly open and close the lid, even if the waiting time is long. 2. Do not charge the charging case at the same time during the pairing process.
If it failed pairing after multiple times: Solution 1: Fully charge the charging case, put the earphones back for charging, and try to pair again. Solution 2: Let the earphones run out of electricity, turn off the lid after being placed in the charging case, then charge.
If the pairing window doesn't pop up for a long time: Solution 1: Check if the Bluetooth has been enabled. Solution 2: Reset the phone. Solution 3: Unlock the phone again after the screen is locked, take out the earphones to pair once again.
Our wireless charging cases work just like the original ones and are compatible with AirPod 1/2 generation. With a built-in 450mAh battery, they support 4-5 charges and can be fully charged in 20 minutes. The Bluetooth pairing sync button automatically connects your phone when you use it again, and the circuit protection design extends the battery life. Lightweight and portable, you can put it in your pocket without worrying about your earbuds running out of power.
Our wireless charging cases are compatible with standard wired and wireless charging methods, providing great convenience. For wired charging, use a 5V/1A or stronger current adapter and a charging cable with a lightning port. If it doesn't work, troubleshoot the charging device by replacing it with another adapter or charging cable. For wireless charging, use a 5V/2A or stronger current to charge under 5V input with a Qi Standard charger. Aim the wireless induction center at the transmission center, remove the protective case and other foreign objects, and if it still doesn't work, troubleshoot the charging device by replacing it with another adapter or wireless pads.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
product_dimensions | 3 x 2.6 x 1.1 inches | ||||
item_weight | 1.23 ounces | ||||
item_model_number | Y006 | ||||
customer_reviews |
| ||||
best_sellers_rank | #5,234 in Electronics (See Top 100 in Electronics) #160 in Headphone Cases | ||||
special_features | Wireless | ||||
form_factor | Case | ||||
color | Off White | ||||
whats_in_the_box | Charging case, Instructions | ||||
department | Unisex Adult | ||||
manufacturer | CIVPOWER | ||||
date_first_available | May 7, 2021 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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